I purchased a Sharp 32" TV on Jan.6.2014. TV was a gift for my mothers 90th birthday.
She had not been able to watch TV for the past 15 yrs due to caretakers beliefs. Mom didn't get the TV until Jan. 15th as that was her arrival date here. By Jan 22nd the TV was not working properly.
I called Brighthouse to have it checked out. Told it was the TV not the cable problem. This took a couple of days. Took TV back to Best Buys and was told there was only a 15 day return policy on this item.
They only offered to fix it within a two week time frame. NOT ACCEPTABLE. We needed it now. I went over to Target and purchased a new TV (different brand) and inquired as to there return policy and was told 90 days.
We were not told of the 15 day return policy although it was on the sales receipt on the bottom.
Never ever expected to have such a short return policy and never questioned it! Not a happy camper and I hope that this will make everyone aware of their ridiculous policy and think twice about purchasing anything from Best Buys
Monetary Loss: $250.