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Misled while buying phone | Best Buy review from Northeast Travis, Texas

1.0
Details
On june 22nd 2019 i was looking for a phone and when i asked the salesman if a simple choice phone would work with my tmobile SIM card he told me it would absolutely work. I bought it. When I tried the tmobile SIM card on the simple choice phone. It did not work.
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Review
#1569453 Review #1569453 is a subjective opinion of poster.
Service
Simple Mobile Phone Service
Cons
  • Cannot return after being misled by best buy salespeople
  • Take money from customers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
we bought 40 dollar cards there 3 times and not one card loaded even we didn't leave the store and tried the phone robot stated all 3 cards were empty. we still didn't leave the store and got mgmnt who after an hour told us nothing they can do. so we out 120...
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1 comment
Anonymous
#1707791

all the male employees were all over her like gravy on taters. slobbering and drooling like wolves, its all on youtube you can see it there plus the drool

Review
#1568990 Review #1568990 is a subjective opinion of poster.
Pros
  • Busting them on camera
Cons
  • Being ripped
Reason of review
Poor customer service
Loss
$120
Preferred solution
close the store
Tags
  • Busted Lol

Purchased a HEPA filter, have been waiting for replacements for 5 months | Best Buy review

With my doctor's order, I purchased a HEPA filter machine to help relieve my allergy symptoms at night. When I needed a replacement filter in February, they were not available. It is now June 19, they're still not available. At this point, I will no longer purchase anything from them. Disgusting.
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Review
#1563301 Review #1563301 is a subjective opinion of poster.
1.0
Details
BestBuy does not provide any service for Manufacturer's Warranty issues, only for "Extended Warranty" purchased from BestBuy. That term is misleading as it is not only for coverage after the Manufacturer's Warranty expires but even for the time the manufacturer...
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2 comments
MattD78
#1704855

So, what do you think a manufacturer's warranty is there for? After Best Buy's 15 day return policy anything that goes wrong with the product has to go through the manufacturer based on their warranty. That's how manufacturer's warranties work.

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Review
#1562554 Review #1562554 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$34
Preferred solution
Let the company propose a solution

The corporate office never called me. | Best Buy review

I wanted to talk with someone in the corporate office and they have never bothered to call me. They have no desire to resolve this issue. I want to talk to someone in corporate only not anyone at the store level.
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Review
#1559141 Review #1559141 is a subjective opinion of poster.
Product
Apple Iphone 8 Plus Cell Phone

Online Order BS | Best Buy review

Worst store ever - I ordered an Air Conditioner Online - BIG MISTAKE - so they contracted Purolator for delivery - only they say it's too heavy to deliver - WTF - what kind of delivery company dosen't do deliveries? - I'm super super pissed right now after getting *** Over buy Amazon on 2 missed delivery dates then a lost Air Conditioner (cancelled that order) now the same *** - missed the wednsday delivery date - Who's going to reimberse me for all the work I'm missing to sit home waiting for *** that's not being delivered - If Purolator doesn't do deliveries the you should work with a company that does - I'll NEVER EVER purchase anything from your *** COMPANY ever again - your stores SUCK
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Review
#1557600 Review #1557600 is a subjective opinion of poster.

I remember why I stopped shopping there now! | Best Buy review from Madison City, Wisconsin

1.5
Details
I purchased a 55 inch TV and a bluetooth adaptor - the person who sold me it said the TV has 15 days return and the adaptor has 90 day return policy. I could not figure out how to work the bluetooth adaptor after talking with support several times and wanted to return it. The sales persona lied to me about the 90 day policy, the geek squad said it was 15 days all products due to my 'plan' level, and the managers would not make it right. I called corporate and the child who answered the phone said 'too bad' read the conditions after 45 minutes of wasting my time. I will never ever shop there again and I hope they go out of business like Circuit City did - I should have bought it on Amazon like I wanted.
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Review
#1557128 Review #1557128 is a subjective opinion of poster.
Service
Best Buy Sales Representative
Cons
  • No service
  • Refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund
Tags
  • Bad return policy

Why make reservations when not complied | Best Buy review from Las Vegas, Nevada

1.4
Details
Store # 122 doesn't meet reservations as requested. They need a coordinated Manager.
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Review
#1555809 Review #1555809 is a subjective opinion of poster.
1.0
Details
Hello I can't believe this has happened to me. I used to go to best buy for all of my electronic needs. I would go in there weekly and look around at the new technology and maybe purchase a dvd. I had encountered recently that the mobile manager was following me around...
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27 comments
Anonymous
#1699400

leave me alone. I also wish you would mind you own business.

If you had the balls which you don't you would just leave me alone.

I don't want to need to be harassed. That is illegal and it's also cyberstalking.

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Review
#1552804 Review #1552804 is a subjective opinion of poster.
Product
Apple Iphone 8 Plus Cell Phone
Reason of review
Damaged or defective
Loss
$1
Preferred solution
Full refund
3.3
Details
I recently bought a Lg Washer and Dryer from Best Buy. I had no problems with the Associates or anyone in the store, they were more helpful than anything. Now delivery is where the STARS start to drown. I’ve called numerous time and made sure that it was going to come...
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Review
#1551586 Review #1551586 is a subjective opinion of poster.