Best Buy
Reviews and Complaints
Lack of Customer Service
- I stopped shopping at best buy
- Hated
- Manager not helpful tyra
Preferred solution: Let the company propose a solution
Best Buy, experts on false advertising
Bait and Switch
DO NOT SHOP AT BEST BUY FOR THE HOLIDAYS!! YOU WILL BE SORRY!!
- Dysfunctional system
In store pickup ***
- Are dead to me now
Preferred solution: Let the company propose a solution
Excellent Service
- Excellent customer service and knowledgeable personnel
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Verified ReviewerDONT BUY A DELL ALL- IN- ONE INSPIRON 20 THE STAND IS DEFECTIVE
I Bought a Dell All- In- One Computer Inspiron 20 That I Bought In Febuary 2017 From BestBuy on Archer rd in Gainesville FL There is a defalt with the stand it is on a fold out stand witch every few months it works its way closed and the computer falls forward.The secound time it fell on my mouse and cracked the screen I had a warranty and took it back to Best Buy was told i could only be seen by appointment so they looked up my warranty gave me a appointment . i came back 2 days later and was told my warranty was no good because it was ACCADENTLY and that was not covered.
I said how is it accadently when it has a bad stand . i didnt drop it i was no where near it when it fell there is something wrong that the stand keeps working its way closed. The tech told me it was $350.00 for a new screen and the screen was just as much as what i paid for computer that Dell would send it back that they would look at the broke screen say it was ACCADENTLY and was not covered for me to call witch i did and got the same runaround.
thank you for reading hope you dont get screwed to. AND THE STAFF ON ARCHER ROAD ARE NICE UNTIL YOU DISAGREE WITH THAN THEY GET NASTY AND CONDASINDING unfournatally its the only one close or id go someware else
- Wide variety of products
- Different brands
- Were nice at first than they turned nasty and condasending
- Defective computer
- Poor customer service documentation and timing response
Preferred solution: fix it or give me my money back dont care if its been 8 months defective is defective
False advertising
- Pathetic
Preferred solution: Let the company propose a solution
Why preorder if they don't fulfill the order.
Bad delivery
- Delivery was terible
- Customer resolution was terible
- Took no responcibility
Preferred solution: Full refund
HURST BEST BUY MANAGER - I BELIEVE IS A LIAR
- Idiots
- Customer service is horrible
Geek Squad keeps charging me
- I keep getting charged for yearly renewal of geek squad services
Preferred solution: Stop charging me for Geek Squad services
Got a TV that does not function as awny TV should be Expected to.
Best Buy False Advertising
Black Friday special, in Store only on the best buy website Sharp - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD T… On Sale $179.99 I got to the store at 8am right as they opened, one of the first customers in the door, nobody else was back at the TV's before me, but somehow magically they were "out of stock". I tried the second store here in town, same story, out of stock, they tried to tell me that it was on sale for only yesterday (Thanksgiving) but the website says Black Friday Deal.
Wasted my time fighting the crowd and driving to both stores. Guess I should have just gone to Amazon instead.
Poor customer service
- Sales staff
- Delivery
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OP:
This is what the word dyer means...
a person whose trade is the dyeing of cloth or other material.
So exactly how does this pertain to a computer?
This complaint is too long.
Do you really think that Best Buy will even see your complaint and respond to it? Send a letter to their Corporate Headquarters instead.