Best Buy - PRICE MATCH SCAM

1944 of 1987 Best Buy Reviews

I purchased a dishwasher the week of April 2,2008 for $599. It went on sale on April 7, 2008 for $549. I e-mailed and asked for price their price match and was told that I qualified for a $50 refund and was given an 800 number to call.

I called this number and was told that I qualified but would have to call after the item showed delivered in their system that it would not process the refund until that time. I waited until I had an e-mail confirming delivery and called them back. At this time they informed me that the other cs reps were wrong and that I did not qualify for refund

They did, however apologize for any inconvienience. I think I am done with best buy. This is terrible customer service!

review #117829
0 0 Helpful?
Had the same issue0 Comments3
Report
Had an experience with Best Buy?  Submit review about this company
1944 of 1987 Best Buy Reviews
Is it your business?
Respond to your customers as verified company representative.
Apply for free plan
Comment as anonymous As anonymous or Login
macewindo26@yahoo.com

Apr 11, 2010 #132004

they changed the price after you bought it you don't deserve any refund you *** as*

0 0 Reply
lol

Jul 03, 2008 #20247 West Miami, Florida

HEY I BOUGHT MY CAR FOR 20000
on sale now for 12000...
WHERE IS MY MONEYZZZZZZZZZZZZZZZZZZZZZZZZZ

0 0 Reply
hmmmm...

Jun 13, 2008 #16884 Dunlap, Iowa

:upset
Why is that that someone agrees to pay a price, and just because the price goes down later to move the last items off the shelf, you think you deserve a discount/partial refund. You agreed to pay $600- maybe you shoulda waited. There is no law and should be no policy to give you that just because it was the price that came later- If I could do that, Id buy everything when it comes out and get a discount when they lower prices. What a silly notion. You are a sad sad silly person....

0 0 Reply

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Best Buy.
Filing a new complaint about
×