• show-popup
 
Shares 0

Best Buy - PRICE MATCH SCAM

Company Best Buy
Product / Service Kitchenaid Dishwasher
Location Breckenridge, Texas
Category Appliances and Electronics
Views 8
 

I purchased a dishwasher the week of April 2,2008 for $599. It went on sale on April 7, 2008 for $549. I e-mailed and asked for price their price match and was told that I qualified for a $50 refund and was given an 800 number to call.

I called this number and was told that I qualified but would have to call after the item showed delivered in their system that it would not process the refund until that time. I waited until I had an e-mail confirming delivery and called them back. At this time they informed me that the other cs reps were wrong and that I did not qualify for refund

They did, however apologize for any inconvienience. I think I am done with best buy. This is terrible customer service! 2db291a

 
  Comments (3) Hide comments
Comment review as anonymous or
Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.
CAPTCHA
 

Apr 11, 2010 
they changed the price after you bought it you don't deserve any refund you *** as*
Reply to macewindo26@yahoo.com

Jul 03, 2008  from West Miami, Florida
HEY I BOUGHT MY CAR FOR 20000
on sale now for 12000...
WHERE IS MY MONEYZZZZZZZZZZZZZZZZZZZZZZZZZ
Reply to lol

Jun 13, 2008  from Dunlap, Iowa
:upset
Why is that that someone agrees to pay a price, and just because the price goes down later to move the last items off the shelf, you think you deserve a discount/partial refund. You agreed to pay $600- maybe you shoulda waited. There is no law and should be no policy to give you that just because it was the price that came later- If I could do that, Id buy everything when it comes out and get a discount when they lower prices. What a silly notion. You are a sad sad silly person....
Reply to hmmmm...
 

Read next Best Buy complaint

Bestbuy returns

I purchased a new computer case online from Bestbuy.com and paid for shipping to me home.After assem...

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Best Buy.
Filing a new complaint about
Report a bug