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Best Buy knowingly sells this troubled brand, and when the LCD Main Board Goes out 3 months after the Warranty is up, and Costs 450 dollars to Repair, They offer You nothing but a hassle. "Why Didn't You buy an extended warranty?" My 27 " Insignia lasted barely over the one Year, now it is trash, at least I know why they started a recycling program. I will never walk into thier store again. Everything that is suppossed to be black on the TV turned a bright Green, very annoying, The repair tech said this is common, thats why when I went back to their Maple Grove Store to tell them about this camly, they offered 10 % off a new Samsung, which is over 600, then they want money for an extended service plan, Screw it I'm still tapped from the TV I bought a Year ago, and why would I give them any more Business?  Comments (24) |  |
| 1. Written by Really?, on 03-11-2009 00:28 Electronics are not made like they used to be... It's an unforturnate fact. Insignia is not manufactured by Best Buy. LG, Toshiba, westinghouse... these are a few of the manufacturers that make the insignia brand... Go complain to them. If your Ford truck breaks, are you going to complain to the dealer? Well, YOU probably would, because you're an idiot. |
| 2. Written by average consumer, on 23-10-2009 16:20 So as is stated prior. Nothing in this world is going to last. including our lives. That is why we purchase insurance for COVERAGE. If you notice, there isn't one thing in this world that does not offer some type of coverage on it. Just because you purchased a product at a retail store don't hassle the store that sells it. The store does not test every product before you leave out of the store. contact the manufacturer and discuss your concern about the product you purchased with their name on it. The additional warranty you purchase at a store could also be purchased with the manufacturer for a larger amount of money. |
| 3. Written by No, you don't have logic, on 22-10-2009 10:51 You actually must be too young to remember when things were built to last. Go google Caveat Emptor and read up on how it was once the way business was run before consumer protection was put into place. Logic should not tell you that it's OK for an $800 electronic device to fail within 24 months, and we as consumers should not need to pay an extra 50% premium just in case it fails. It's the sheep like you that perpetuate the continuing screw jobs by companies who make everything as cheaply as possible to maximize profit rather than build brand/customer loyalty. You are the kindling of the fire that is engulfing our modern-day Rome.`` You wrote: 0. Written by I've got logic unlike some peo, on 30-03-2009 22:54 So, you didn't buy the service plan when offered, and when something went wrong with your TV after the Insignia warranty expired, you decided you deserved something for nothing? Just because you bought a product from Best Buy you think you deserve free service or replacement for the life of the product? Must be nice living in fantasy land! |
| 4. Written by Also pissed and have a $700 pa, on 22-10-2009 10:36 So did anyone ever move forward on a class action lawsuit against them yet? Far too many people are getting screwed, here, and it's time to make some noise |
| 5. Written by shs_pride108, on 19-10-2009 14:47 hey i just bought a tv from best buy and didnt get the warranty yet!! i was looking it up to see if i should can any give any advise ?.... is it worth getting? |
| 6. Written by jenndunn, on 17-10-2009 13:10 my insignia is doing the exact thing 'terry cummings' described. i was really hoping it was a problem with our dish satellite. geez. stupid tv. |
| 7. Written by Terry Cummings, on 25-08-2009 11:35 We purchased a new 42" Insignia NS-L42Q-10A on August 4, 2009 (without the optional service plan)and have the following intermittent problem. About twice a day the volume suddenly goes full blast for about 5 to 10 seconds, the screen turns black, the sound returns to normal then the picture comes back on. The entire ordeal lasts about 15 seconds. Has anyone else experienced this problem? I talked to best Buy today and they recommend that we return it before the 30 days are up and they would replace it. If I had purchased the service plan they would have sent someone to the house |
| 8. Written by poc, on 21-08-2009 08:07 My Insignia 47" lcd tv lasted 4mos before sceen went black-I bought the extended warranty and have been waiting over a month for repair or replacement....this is the last product I will buy at Bestbuy!!!!! |
| 9. Written by Mad too!, on 07-08-2009 14:49 My Insignia NS-LCD26A quit changing channels and would turn on sometimes and not turn off other times, just after 15 months. Now they tell me it's the main board but parts are not available because they don't make the TV anymore. I wonder why? They new it was junk and unloaded it for cheap during the recession and now don't care. Let's file a class action lawsuit to get our money back. This is deception. You sold me a TV that you could unload quickly during a recession knowing good and well you stiffed a lot of people. |
| 10. Written by Cecil, on 03-08-2009 00:41 Sorry Joe, Don't buy it. I bought the service plan for $400. The TV cost $1499. Then when the Lemon clause kicks in BB offers me a entry level Insignia valued at $699. Far cry from my nice POS RCA they are replacing |
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