Best Buy

On 9 Jan 2012 I ordered a range hood from Best Buy; 2 days later it arrived. After the installer had already installed it in the cabinet space my wife noticed the hood was defectiv...

About 3 months ago, I went shopping for a new TV. I went to a Best Buy store in Golden, CO and found the TV I wanted in a few minutes. The first salesman went to check on someon...

I purchased a Dell laptop in November 2009 from Best Buy on Tustin in Orange CA. When I received the form to extend my warranty in November 2011, I returned it with a check for 99....

So I know I am not the first to experience problems when it comes to ordering a TV online at Best Buy during Boxing Week and it helped to read other peoples posts to avoid going in...

I bought a set of headphones/ mic from Best Buy. The sales person insisted the pair I bought was a great choice, and told me it came with a 1 year warrenty. They didn't work, s...

We purchased a $1,000 refrigerator Nov. 2011. We applied for and used a no interest for 18month Best Buy Credit Card, and were assured there was a no questions asked 30 day return ...

I bought a computer, monitor and printer as a package deal from pest buy just over 2 years ago; like a fool I purchased their "extended" warranty. Within two years (the warranty w...

Ia couple of years ago i purchesed a desktop from best buy along with a premium black tie geek squad protection for 3 years . the protection plan cost me $389.99 and as it stated o...

Purchased an item around Christmas on the Best Buy 6 Mo's same as cash. I was told there is no payment due for 6 mo's but you need to pay it off prior to avoid interest charges.

I was quoted a price for a printer and when the Geek Squad came to do my wireless, the printer was $50 more! They would do nothing about the difference soooo...first I went to the ...

About two weeks ago my most recent struggle with Geek Squad began. I have been waiting for them to repair my Sony WEGA television. Have you ever noticed that when you call Geek Squ...

Well I got my computer back from Geek Squad today... never going there again! Oh sure they removed the rabbit virus... for $200. But thats it. They didnt check to see if the virus ...

XBOX 360 purchased the day after Thanksgiving as a Christmas present for our grandchild and it was wrapped and later opened Christmas day. It was defective and would not turn on - ...

How many screw ups can best buy cause when someone purchases 4 new kitchen appliances - well I am over 20 as of right now. I started this process in mid-December and was told deli...

I’m writing to inform you of the experiences I have had a Best west Edmonton I have purchased many items there over the years my passed THREE purchase experiences have been less ...

Last year I purchased a laptop, and a 2 yr extended warranty. The beginning of Dec 2011 the DVD drive stopped working. I took it to the Geek Squad, and was told 2 to 6 weeks to f...

I ordered a $2,000 3-D Sharpe television online. After it shipped, but did not arrive within the stated time, I checked the tracking number and found that it was a link to Yellow F...

In August my family upgraded our phones through your company. We all have insurance on these phones. Every month from my account I have the insurance taken from my account. There ...

I have a portable PC that needed more memory and a bit a tweaking. I took it to the local Best Buy for repairs and was told the best deal was to buy a one year Geek Squad contract...

DO NOT buy products at Best Buy!! They sell you a accidental damage warranty and when you bring your computer in for repair from accidental damage they turn your words around to sa...

My father, an 84 year old man, bought a laptop. At the time of purchase, he was informed by the sales associate that he had 30 days to return he laptop. He bought the laptop on D...

Tonight, I was at best buy store in Gurnee Illinois to exchange an item that was never opened, in its original packing with original receipt. Just ask to get it exchange or return ...

Best Buy , I used to only shop at Best Buy for electronics. So last week my sister bought a new computer from Best Buy (Bakersfield) and tried to get Microsoft office for it...

I ordered a Kitchen Aid side by side non dispensing fridge at the beginning of December 2011. It was to be delivered in 2 weeks. That was 6 weeks ago. I'm on my second 2 wee...

Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy. Best Buy sent me a text message at 2:30 am. I do not want any text messages from Best Buy...

I am shocked and surprised that corporate does not and is unwilling to listen to the many complaints that have been posted on this site. What does it take to get corporate to list...

I purchased an HP laptop 13 months ago. I also purchased the Black Tie Warranty. The laptop has been in Best Buy's Geek Squad for repair 5 times since the purchase date. The hard d...

I bought an HP laptop 13 months ago. I bought the Black Tie Warranty too. The hard drive has been replaced at least 3 times. After the second replacement I asked how bad did the la...

Six months age 6-14-11, I purchased a HP laptop at Best Buy with a"Black Tie" warranty. The screen went completely blank just out of the blue. I was so upset I took it right away t...

Best Buy # 2518 decided to close all registers at their normal checkout counter. They moved all of the people inline to the Customer Service counter. Funny thing was, not one perso...