| Best Buy Reviews | |
 Boyvan |
Best Buy - Purchase back ordered after deducting payment
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I found a laptop I wanted, nothing out of the ordinary and fairly basic. The product details said it was available so I went ahead and ordered it for shipment. The receipt for ...
#318558
May 15, 2012
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20
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 Diverjoel |
Best Buy /SAID WARRANTY ONLY COVERED PURCHASE PRICE NOT PURCHASE
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Purchased a microwave last year from Best Buy on sale and dented for a reduced price & also purchased a replacement warranty...it died and after three attempts by Geek Squad under ...
#318027
May 12, 2012
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63
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 AZDESERT... |
Best Buy - IDIOTIC EMPLOYEES
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
In 2009 I purchased an HP laptop computer for my home business. I wanted the complete coverage so that I would not be without my computer. This coverage included hardware, softwa...
#317974
May 12, 2012
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71
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|
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 NoRandom... |
Best Buy - Boned me. They boned me.
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Bought $300 netbook for my wife. Took it home, spent two hours configuring it. Rebooted, it shut off and would not restart at all. Took it back. It started - of course. They essent...
#317725
May 10, 2012
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82
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 Dutchman |
Best Buy - Made computer performance worse!
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I brought my Acer Aspire desk top computer to the Best Buy store at 6025 E Broadway, Tucson, Az. 85711 (Store #198) since I only had 1 month left on the extended service contract a...
#317699
May 10, 2012
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28
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 Latasha118 |
Best Buy
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I had Geek Squad install a tv. After buying all the things from best buy the tv would not work.Best Buy store or corp office did nothing about it. They care less about anyon...
#317684
May 10, 2012
|
41
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 Wmdunn |
Best Buy , Switch and Bait Tactics...
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
My TV that I purchased in November 2011 six months ago needed repair. A Blue line across the screen appeared and was permanent. I called Best Buy to get it repaired, I was told th...
#317196
May 08, 2012
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79
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 SUCKING ... |
Best Buy - Sucking bestbuy
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I wanna buy a TV on Bestbuy.com. but they just show the price at check out, *** THAT, bestbuy just let you know the price when you purchase some *** *** from them, what the f...
#317164
May 08, 2012
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119
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 Anonymous |
Best Buy - Worst Custer Service in my life!
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Service Order Number 00211-970606828. Jack B. was my representative at store #211. I purchased a tech support package and a data backup to repair my computer. Jack assured me that ...
#317035
May 07, 2012
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62
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 Anonymous |
Best Buy uses Equifax to hurt consumers
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Long story short, I purchased a laptop from Best Buy two months ago and wanted 12 months interest free. They then set me up with a mastercard with a $12,000.00 limit due to great c...
#316188
May 02, 2012
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130
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 Anonymous |
Customer service is non exsisting at Best Buy
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Bought a 46 inch tv fron topsham maine bb 2months later a 4 inch white bar appeared from top to bottom of tv. called bestbuy they said bring it to the store and we will exchange th...
#315918
May 01, 2012
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135
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 Usedtobe... |
Best Buy - Black Tie Plan = Poor Investment
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I've bought tens of thousands of dollars of stuff from Best Buy over the past couple years. One of my most recent purchases was a Samsung home theater system. They pushed me to b...
#315505
Apr 29, 2012
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153
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 Kyosawt |
Best Buy - Geek squade can't fix it
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I had bought a laptop from best buy and got the 99.00 warranty that would fix thee computers and i had one that needed fix so I brought it in to be fixed and the geek squad sa...
#315498
Apr 29, 2012
|
132
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 Downwith... |
Best Buy Bad customer service
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I am old, my mind is not what it was. I was 2 days late with a payment, this was for a Christmas gift which hadn't locked into my memory banks, (the payment not the gift!) and ...
#315343
Apr 28, 2012
|
208
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 Anonymous |
Beware Best Buy 's (Hurst, TX) Lies!!
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I purchased a computer from Best Buy and when discussing the requirements for the computer, I specifically stated that the two main things that I needed were Outlook and Powerpoint...
#314456
Apr 24, 2012
|
117
|
 Minn |
Best Buy - Bad Customer Service Rip Off
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Purchased an SD card to upgrade me cellphone capacity, was given simple, straightforward hand written instructions on my receipt, the employee was nice seemed knowledgeable and i l...
#313914
Apr 22, 2012
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121
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 Yankeegi... |
Best Buy Run Around
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
My daughter recieved a laptop computer for her birthday, which is New Years Eve. On March 10, of this year the screen went BLACK. It was only 2 and 1/2 months old. We had Black tie...
#313883
Apr 22, 2012
|
158
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 Chilaqui... |
Best Buy practices FALSE ADVERTISEMENT
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
On 04/18/2012 Best Buy decided to abruptly and without considering me as the excellent customer that I am, to just cancel my two PRE-Orders: Order #BBY01-xxxxxxx, placed on 03/23/1...
#313443
Apr 19, 2012
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183
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 Fullcath... |
Best Buy products
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I bought a SONY laptop, for $1200 + tax + $ 96 tech support + antivurus, and guess what??? My 5 month old computer, has a virus. The geek squad manager, at BEST BUY here in Puerto ...
#313061
Apr 18, 2012
|
222
|
 Anonymous |
Best Buy - Geek Squad Black Tie program is a SCAM!
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Purchased a 42" plasma tv in October, 2011 with a 2 year "Black Tie" protection plan. Sure enough, when my TV developed bad burn-in, they did not attepmt to fix it. Said I could ...
#312684
Apr 16, 2012
|
226
|
 Unhappy2 |
Best Buy - They robbed me out of my money
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I am from abroad and purchased over $1200 in items from BEST BUY - DOLPHIN MALL, MIAMI February 24, 2012 - An iphone 4, camera, kindle fire and accessories. The sales lady who hel...
#312638
Apr 16, 2012
|
229
|
 Bigdaveone |
Best Buy - BESTBUY CUSTOMER SERVICE SUCKS
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I WENT TO BEST BUY WORCESTER MA TO BUY A LAPTOP COMPUTER. USUALLY, A CUSTOMER SERVICE REP IS READY TO SWOOP DOWN ON YOU TO ASSIST YOU IN BUYING AN ITEM. THIS WAS NOT THE CASE IN MY...
#312298
Apr 15, 2012
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206
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 Millie,l... |
Best Buy - Don't buy Insignia Televisions
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Their TV power off in the middle of your favorite show. Manufacture company came out to repair however after 30 days the Insignia TV started cutting off again. We were told to hav...
#312139
Apr 14, 2012
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197
|
 Nelson |
Best Buy - Floor personnel only assume
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Went to local BB yesterday to get ROUTER only and they sold me a modem/router, as they did not listen to me...I already have modem through CC for my voice and data, only needed rou...
#312135
Apr 14, 2012
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200
|
 Howierd |
Best Buy - Will not honor warranty
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
My warranty on a Samsung front load washer is up in 10 days and they will not honor the warranty.I have spent thousands of dollars but they are willing to blow off a customer...
#311428
Apr 11, 2012
|
272
|
 Rchekuri |
Best Buy - Delivery notification and scheduling for installation
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
I bought a GE free stand convection gas range. Also paid for installation and the necessary kit. The sales man at the Best buy said the installer would the bring the kit along with...
#311416
Apr 11, 2012
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182
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 Anonymous |
Best Buy Sony LED HDTV
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
On March 4 2012 my wife and I went to our local Best Buy in West Lebanon NH to look for a Sony 40" LED HDTV we had found on their website. After looking through the store, we appr...
#311125
Apr 10, 2012
|
201
|
 Jjakskip |
Didn't purchase the laptop but Best Buy didn't cancel contract with ATT
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
July or August of 2011 I was going to purchase a laptop and went to the ATT cell phone section of the store to start a wireless service (not exactly sure of the right terms). My c...
#311121
Apr 10, 2012
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170
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 FrankCha... |
Best Buy - Deceptive warranty
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
In Feb. of this year i purchased a 37" Toshiba tv, at the register i was asked if i wanted the extended warranty,2yrs $30, said sure!so a few months later when i get ho...
#310987
Apr 09, 2012
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248
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 WILLIAM ... |
Best Buy - Sold me an LED TV-in the box? an LCD TV
5.0
P.O. Box 9312 MinneapolisMN55440
1-888-237-8289
http://www.bestbuy.com/site/null/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
BEST BUY SOLD ME A 60" LED TV-IT EVEN SAYS LED TV ON THE BOX. AFTER USING IT A WHILE, I FOUND OUT IT WAS AN LCD TV. I CALLED THEM TO COMPLAIN ABOUT THIS, BUT, THEY SEEMED UNCONCERN...
#309888
Apr 04, 2012
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267
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