Best Buy

I found a laptop I wanted, nothing out of the ordinary and fairly basic. The product details said it was available so I went ahead and ordered it for shipment. The receipt for ...

Purchased a microwave last year from Best Buy on sale and dented for a reduced price & also purchased a replacement warranty...it died and after three attempts by Geek Squad under ...

In 2009 I purchased an HP laptop computer for my home business. I wanted the complete coverage so that I would not be without my computer. This coverage included hardware, softwa...

Bought $300 netbook for my wife. Took it home, spent two hours configuring it. Rebooted, it shut off and would not restart at all. Took it back. It started - of course. They essent...

I brought my Acer Aspire desk top computer to the Best Buy store at 6025 E Broadway, Tucson, Az. 85711 (Store #198) since I only had 1 month left on the extended service contract a...

I had Geek Squad install a tv. After buying all the things from best buy the tv would not work.Best Buy store or corp office did nothing about it. They care less about anyon...

My TV that I purchased in November 2011 six months ago needed repair. A Blue line across the screen appeared and was permanent. I called Best Buy to get it repaired, I was told th...

I wanna buy a TV on Bestbuy.com. but they just show the price at check out, *** THAT, bestbuy just let you know the price when you purchase some *** *** from them, what the f...

Service Order Number 00211-970606828. Jack B. was my representative at store #211. I purchased a tech support package and a data backup to repair my computer. Jack assured me that ...

Long story short, I purchased a laptop from Best Buy two months ago and wanted 12 months interest free. They then set me up with a mastercard with a $12,000.00 limit due to great c...

Bought a 46 inch tv fron topsham maine bb 2months later a 4 inch white bar appeared from top to bottom of tv. called bestbuy they said bring it to the store and we will exchange th...

I've bought tens of thousands of dollars of stuff from Best Buy over the past couple years. One of my most recent purchases was a Samsung home theater system. They pushed me to b...

I had bought a laptop from best buy and got the 99.00 warranty that would fix thee computers and i had one that needed fix so I brought it in to be fixed and the geek squad sa...

I am old, my mind is not what it was. I was 2 days late with a payment, this was for a Christmas gift which hadn't locked into my memory banks, (the payment not the gift!) and ...

I purchased a computer from Best Buy and when discussing the requirements for the computer, I specifically stated that the two main things that I needed were Outlook and Powerpoint...

Purchased an SD card to upgrade me cellphone capacity, was given simple, straightforward hand written instructions on my receipt, the employee was nice seemed knowledgeable and i l...

My daughter recieved a laptop computer for her birthday, which is New Years Eve. On March 10, of this year the screen went BLACK. It was only 2 and 1/2 months old. We had Black tie...

On 04/18/2012 Best Buy decided to abruptly and without considering me as the excellent customer that I am, to just cancel my two PRE-Orders: Order #BBY01-xxxxxxx, placed on 03/23/1...

I bought a SONY laptop, for $1200 + tax + $ 96 tech support + antivurus, and guess what??? My 5 month old computer, has a virus. The geek squad manager, at BEST BUY here in Puerto ...

Purchased a 42" plasma tv in October, 2011 with a 2 year "Black Tie" protection plan. Sure enough, when my TV developed bad burn-in, they did not attepmt to fix it. Said I could ...

I am from abroad and purchased over $1200 in items from BEST BUY - DOLPHIN MALL, MIAMI February 24, 2012 - An iphone 4, camera, kindle fire and accessories. The sales lady who hel...

I WENT TO BEST BUY WORCESTER MA TO BUY A LAPTOP COMPUTER. USUALLY, A CUSTOMER SERVICE REP IS READY TO SWOOP DOWN ON YOU TO ASSIST YOU IN BUYING AN ITEM. THIS WAS NOT THE CASE IN MY...

Their TV power off in the middle of your favorite show. Manufacture company came out to repair however after 30 days the Insignia TV started cutting off again. We were told to hav...

Went to local BB yesterday to get ROUTER only and they sold me a modem/router, as they did not listen to me...I already have modem through CC for my voice and data, only needed rou...

My warranty on a Samsung front load washer is up in 10 days and they will not honor the warranty.I have spent thousands of dollars but they are willing to blow off a customer...

I bought a GE free stand convection gas range. Also paid for installation and the necessary kit. The sales man at the Best buy said the installer would the bring the kit along with...

On March 4 2012 my wife and I went to our local Best Buy in West Lebanon NH to look for a Sony 40" LED HDTV we had found on their website. After looking through the store, we appr...

July or August of 2011 I was going to purchase a laptop and went to the ATT cell phone section of the store to start a wireless service (not exactly sure of the right terms). My c...

In Feb. of this year i purchased a 37" Toshiba tv, at the register i was asked if i wanted the extended warranty,2yrs $30, said sure!so a few months later when i get ho...

BEST BUY SOLD ME A 60" LED TV-IT EVEN SAYS LED TV ON THE BOX. AFTER USING IT A WHILE, I FOUND OUT IT WAS AN LCD TV. I CALLED THEM TO COMPLAIN ABOUT THIS, BUT, THEY SEEMED UNCONCERN...