Best Buy Complaints and Reviews

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Best Buy
Main address: P.O. Box 9312 55440 Minneapolis MN
1-888-237-8289, ,
  • 1,705+21 mobile complaints
  • $520K claimed losses
  • $302 average
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  • 3 hours ago
  • Other
  • Samsung Galaxy 3
  • 1

I have a major problem with Best Buy's sales associates. I will be going to the news outlets, media, Samsung distributors and marketing along with utilizing social media over this and the discrimination that I received for not being an iPhone user. I had done an insurance claim on my phone that I purchased through Best Buy (BB). When I went in to file the claim the guy working at the store had... Read more

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  • 3 hours ago
  • Other

I had done an insurance claim on my phone that I purchased through Best Buy (BB). When I went in to file the claim the guy working at the store had no idea what he was doing. He went in and changed the HEX number for my phone in the computer system and so my phone didn't work for 4 days. I went to pick up my phone because it was a day past when they said it would be in. They told me the 18th and... Read more

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  • From mobile
  • Best Buy
  • 7 hours ago
  • by anonymous
  • #536726

Worst Buy how dare you call yourself the Best, what a insult... Add comment

     

  • 12 hours ago
  • Laptops and Tablets
  • Computers
  • 3
  • 3
  • 14

As an IT Consultant I have received numerous complaints about Best Buy. The complaints were all similar where the customer tells me they buy a computer from Best Buy and had purchased the extended warranty, with the sales person explaining how the warranty covers any issues, is easy to enact, and full coverage. According to these customers, when the computer failed, they brought the computer in... Read more

Was this review helpful? 1 0

     

  • 13 hours ago
  • Desktop computers
  • Apple Imac 27 Inch Desktop
  • 1
  • 1
  • 14

Bought $2000 Apple computer from Best Buy. It's been in the shop most of the last few months and it is still failing, and nothing can be done. We have bought over $7000 in goods from Best Buy over the last year. I asked them to call Apple and see what can be done. They won't lift a finger to even call Apple. They claim they have no contacts whatsoever at Apple. I now will go out of my way to... Read more

Was this review helpful? 1 2
  • From mobile
  • Best Buy
  • 17 hours ago
  • by anonymous
  • #536559

Augusta GA best buy the worst I have ever been to. Unless you want something really simple they just out right suck Add comment

     

  • Sep 18
  • Appliances and Electronics
  • Dudley, North Carolina
  • Digital Game
  • 19

Bought the Batman, Arkham Asylum pc game for a discounted price. Installed the game, and just didn't have the skill to play it on a keyboard/mouse setup. Until I could do a gamepad workaround, just uninstalled the game, as it was now in my digital library, and it was mine to download ANYTIME I wanted. Well, finally got the workaround to work with my ps3 controllers like I wanted, and went to the... Read more

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  • Sep 17
  • Appliances and Electronics
  • Broken Joystick
  • 1
  • 1
  • 5

Bought brand new joystick ps3 when I opened the box it was broken I tried to return it 5 minutes later they accused me of switching my old joystick refused to return it Read more

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  • Sep 17
  • Appliances and Electronics
  • Laptop Warranty
  • 1
  • 1
  • 33

Bestbuy Geeksquad Review : So I purchased my laptop about a year and half ago from best buy, I also purchased the 2 year extended warranty. About 2 months ago I was about to tune a car and went to boot it up and it would not boot up said "Hard Drive not Found" So I took it into Best Buy and dropped it off, I picked it up 3 days later with it working they said the software just needed to be... Read more

Was this review helpful? 2 1

     

  • Sep 16
  • Appliances and Electronics
  • Pittsburgh, Pennsylvania
  • Geek Squad
  • 39

I had several problems with my home theatre set-up. Best Buy's Geek squad charged $160 + tax for someone to come to my house to diagnose the problems. The first man spent over 2 hours, and was not able to correct the problems. I went back to Best Buy to set up another appointment the following week. The second man came to my house and diagnosed the problems immediately, fixed most of them,... Read more

Was this review helpful? 4 0
 
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